Regarding pick-up and delivery arrangements for the 2025 Lunar New Year

Please note that from the first to the third day of the lunar calendar (January 29 to 31),
Prince Edward Veterinary Clinic B is temporarily closed and food collection services are suspended.

Due to the special arrangements made by suppliers for delivery during the holiday season,
The pick-up and delivery time will be arranged as follows:
We apologize for any inconvenience caused.

Order dated January 23, 2025
🌟About Prince Edward Store Pickup🌟 🌟About SF Express Station Pickup🌟
➡Estimated pickup date: February 3, 2025

*The pickup time is subject to the "Available for pickup" email notification
➡Expected to ship on February 3, 2025

*It is expected to arrive at the pick-up point within 2 days from the date of shipment;
*Transportation time may be affected by SF Express’ holiday arrangements.
If you need any help, please contact SF Express customer service.

From January 24 to February 3, 2025,
Orders containing Royal Canin and Hill's products

🌟About Prince Edward Store Pickup🌟 🌟About SF Express Station Pickup🌟
➡Estimated pickup date: February 7, 2025

*The pickup time is subject to the "Available for pickup" email notification
➡Expected to ship on February 7, 2025

*It is expected to arrive at the pick-up point within 2 days from the date of shipment;
*Transportation time may be affected by SF Express’ holiday arrangements.
If you need any help, please contact SF Express customer service.


From January 24 to February 3, 2025,
Orders containing Kakato / Purina Pro Plan / Stella & Chewy's / ZIWI products

🌟About Prince Edward Store Pickup🌟 🌟About SF Express Station Pickup🌟
➡Estimated pickup date: February 10, 2025

*The pickup time is subject to the "Available for pickup" email notification
➡Expected to ship on February 10, 2025

*It is expected to arrive at the pick-up point within 2 days from the date of shipment;
*Transportation time may be affected by SF Express’ holiday arrangements.
If you need any help, please contact SF Express customer service.


If you have any questions, please click the message function on the lower right corner of the page to contact NPWe Shop for enquiry. We will reply during office hours.

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